17 Mar A note from EPE on coronavirus
Dear Valued Customer,
The coronavirus threat is certainly a serious and concerning issue and one that needs to be met with a level of urgency and diligence to ensure its spread is limited and brought under control.
The management team at EPE has given careful consideration to the risks and at this stage, we are maintaining a “business-as-usual” approach.
The company has implemented a number of measures to ensure the ongoing safety of staff, customers and members of the community. This includes:
- Providing staff with easy access to soap and hand sanitizer for regular washing in accordance with health authority guidelines
- Paying extra attention and providing ready access to products to ensure cleanliness of work areas
- Imposing a company-wide mandate that anyone who develops any cold or flu-like symptoms will immediately commence a period of quarantine away from the business, seek medical advice and work with us to ensure any customers known to have been in close contact are advised
- Maintaining close attention and adherence to any new developments and recommendations made by health authorities
We also ask that any customers concerned about potential exposure stay away from our Bibra Lake showroom, warehouse and workshop and instead contact us by phone or email.
Likewise, if you have been to our premises and subsequently develop symptoms or become aware of any risk of potential exposure, we ask that you contact one of our management team to inform us so we are able to take any necessary action.
The business remains open as per advertised business hours and welcomes customers as always.
However, we also offer a delivery service multiple times each day and are more than happy to discuss your needs by phone or respond to your emails. CLICK HERE for contact details.
Our inventory levels remain good and to date, we have not seen any out-of-the-ordinary supply issues. That said, things may change so for convenience we recommend that you call ahead before visiting us to ensure we have your required items in stock.
Finally, we wish you, your staff and families ongoing good health and look forward to working with you and to seeing a speedy and effective return to normality.
The EPE Team